Privacy Policy

This Privacy Policy describes how union kingdom ("we", "us", or "our") collects, uses, and discloses your personal information when you visit unionkingdomclo.com, use our services, make a purchase, submit a wholesale request, or otherwise communicate with us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update it as required by applicable law.

How We Collect and Use Your Personal Information

We collect personal information to provide our services, communicate with you, process orders and wholesale requests, arrange shipping, provide customer support, improve our services, comply with legal obligations, and protect our rights and the rights of our users.

Information We Collect Directly from You

Information you submit to us may include your name, address, phone number, email address, order information, shipping details, billing details, account information, customer support messages, and information included in wholesale request forms.

Information We Collect About Usage

We may automatically collect usage data through cookies, pixels, and similar technologies. This may include device information, browser information, network connection information, IP address, and information about how you interact with the Site.

Information from Third Parties

We may receive information from third parties that support our Site and services, including Shopify, payment processors, fulfillment partners, shipping partners, analytics providers, customer support providers, and marketing partners.

How We Use Personal Information

We use personal information to provide products and services, process payments, fulfill orders, create and manage accounts, arrange shipping, support returns and exchanges, send service messages, provide customer support, improve the Site, prevent fraud, and conduct marketing where permitted by law.

Cookies

We use cookies to power and improve the Site, remember actions and preferences, run analytics, and better understand user interaction. You can set your browser to remove or reject cookies, but some features may not work correctly if cookies are blocked.

How We Disclose Personal Information

We may disclose personal information to vendors and service providers who perform services on our behalf, business and marketing partners, affiliates, payment processors, fulfillment partners, shipping providers, analytics providers, and other parties when required by law or necessary to protect our services and rights.

Third-Party Websites and Links

Our Site may include links to third-party websites or platforms. We are not responsible for the privacy, security, accuracy, or content of websites that are not controlled by us.

Children's Data

The services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.

Security and Retention

No security measure is perfect, and we cannot guarantee perfect security. We retain personal information for as long as needed to provide services, maintain accounts, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights

Depending on where you live, you may have rights to access, delete, correct, transfer, restrict, or object to certain uses of your personal information. You may also have the right to opt out of certain marketing, sale, sharing, or targeted advertising activities where applicable.

Complaints and International Users

If you have complaints about how we process your personal information, please contact us. Your personal information may be transferred, stored, and processed outside the country where you live, including by staff, service providers, and partners in other countries.

Contact

If you have questions about this Privacy Policy or would like to exercise any rights available to you, please email us at support@unionkingdomclo.com.

If you have any questions, please feel free to send email: wholesale@unionkingdomclo.com